Whistleblowing System

Whistleblowing System (WBS) facilitates any stakeholders to make report on indication of violating acts against the corporate policy and applying regulation taking place in the Company. Pertamina’s WBS is accessible for everyone including the public, by which they can report any violating acts through several channels, namely:

The Company will treat every report confidential, anonymous, and independently. An independent consultant is assigned to analyze and investigate any incoming reports to get more detailed information to the whistleblower. The consultant then submits the results to Pertamina to be followed up according the internal policy of the Company. Mechanism of handling all WBS reports refers to the 5th Revision of Whistleblowing System Organization Manual No. B-001/M00000/2018-S0 that has been effective as of April 2nd, 2018. Mechanism of WBS management refers to the 5th Revision of Guideline of Whistleblowing System Organization No. B-001/M00000/2018-S0 effective as of April 2nd, 2018. The references for the implementation of WBS are as follows:

1. TKO WBS
2. SK Direksi Pertamina No. 15/C00000/2012-S0 tanggal 13 April 2012

GCG Implementation

These Corporate Governance Guidelines are prepared as a reference for managing PT Patra Jasa based on the principles of Good Corporate Governance (GCG), which serve as the rules and guidelines for the Company's management in conducting its business activities. The implementation of GCG principles (Transparency, Accountability, Responsibility, Independence, and Fairness) is necessary for the Company to survive in the face of increasingly fierce competition. GCG is expected to be a means to achieve the Company's vision and mission. These Corporate Governance Guidelines regulate the structure of the corporate governance bodies (RUPS, Board of Directors, and Board of Commissioners), the corporate governance process, the supporting organs of the corporate governance bodies, and the Company's governance process.

1. Code of Good Corporate Governance Guidelines
2. Code of Conduct Guidelines
3. Conflict of Interest Guidelines
4. Gratification Control Guidelines
5. Board Manual PT Patra Jasa 
6. The Organizational Procedures of The Gratification Control Unit PT Patra Jasa
7. LHKPN Obligation Management Guidelines PT Patra Jasa
8. Anti-Bribery Management System (SMAP) Guidelines PT Patra Jasa