Patra Malioboro Hotel have passed three star classification hotel certification with satisfactory results from audit process carried out by Lembaga Sertifikasi Usaha Adi Karya Wisata to support the improvement of product quality, tourism, service and hotel business management through an assessment the conformity of hotel business standards based on the Regulation of the Minister of Tourism and Creative Economy of the Republic of Indonesia No. 6 of 2014 concerning amendments to the Regulation of the Minister of Tourism and Creative Economy of the Republic of Indonesia No. PM.53/HM.001/MPEK/2013 about Hotel Business Standards. The certificate was handed over directly to the General Manager of Patra Malioboro Hotel, Mr. Deni Somantri, at Patra Malioboro Hotel Yogyakarta, Tuesday (21/09/2021).
The assessment of the star classification is based on the results of a survey and feasibility test of hotel aspects with assessment indicators; hotel administration and licensing, hotel facilities, hotel rooms, cleanliness and health, services, environmental facilities and infrastructure, to environmental analysis and also the implementation of the Covid-19 Health protocol in new normal era.
This certificate proves that the existence of Patra Malioboro as a new hotel in the centre of Yogyakarta should be considered as one of new hotels that opened in new normal era, precisely on December 28, 2020. This is proven by the complete and satisfying facilities owned by Patra Malioboro, such as Teras Kota, The Bar, Teras Kota Restaurant, Swimming Pool, rooms, and special facilities for the Disabled, also Air Purifier Hepa Filter in every room and public area.